Privacy Policy

Last updated: August 17, 2025

COSMETICS HUB OFFICIAL STORE operates this online store and website, including all features, content, tools, products, and related services, to provide our customers with a seamless and personalized shopping experience (the “Services”). Our store is powered by Shopify, which allows us to deliver these Services efficiently and securely.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit or interact with our website, make a purchase, or communicate with us. By using or accessing our Services, you agree that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Contact details: Name, billing/shipping address, email address, phone number.
Payment details: Credit/debit card information, transaction history, and payment confirmations.
Account details: Username, password, and account preferences.
Order & transaction history: Items viewed, added to cart, purchased, returned, or exchanged.
Customer support data: Information shared during inquiries or support requests.
Device & usage data: IP address, browser, device type, and activity on our website.

How We Collect Information

Directly from you – when you place orders, create an account, or contact us.
Automatically – through cookies, tracking tools, and browser activity.
From partners & service providers – like payment processors, shipping carriers, or analytics tools.

How We Use Your Information

We use personal information to:

Process and deliver your orders, including returns/exchanges.
Customize your shopping experience and recommend products.
Provide customer service and respond to inquiries.
Send marketing or promotional offers (if you consent).
Ensure secure payments and prevent fraud.
Comply with legal obligations.

Sharing of Information

We may share your information with:

Shopify (our e-commerce host and service provider).
Shipping & payment providers for order fulfillment.
Business partners for marketing (where permitted by law).
Authorities if required by legal obligations.

Relationship with Shopify

Since our store is hosted on Shopify, your information may also be processed by Shopify to operate and improve the Services. You can read more about Shopify’s data practices here: Shopify Privacy Policy.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from minors.

Data Security & Retention

We take reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
We keep your personal data only as long as necessary to provide services, meet legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights to:

Access or request details of your personal data.
Request correction or deletion of your data.
Opt out of promotional communications.

You can exercise these rights anytime by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or your data, you can reach us at:

📧 Email: cosmetichub67@gmail.com
📍 Address: Gulberg III, Lahore 54000, Pakistan